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The Wright Family
There are no words to adequately express our gratitude for the assistance you provided to our family.
The care and dignity you extended to our dearly departed, and the professional, forthright manner with which you accommodated all our needs was incredible. You have restored our faith in people.
Although unfortunate events brought us together, we are happy to have met you, and count you among an important few whom we hold in the highest regard.
The service you provide is so needed in the industry. Bravo to you and your staff for being a port-in-the-storm for the bereaved and overwhelmed.
The Wright Family
The late Elizabeth Gould
Our 96 year old cousin passed away on a Thursday.
We had seen an article in the Free Press about Integrity Death Care (Integrity Cremation & Funeral Planning) a few weeks prior to Beth’s death. Thank goodness, we had saved the article. We called Shane and set up a meeting for Friday.
Shane kindly came to our home and spent 4 hours explaining the services he provides and then prepared a written document outlining all the items that we requested. There was absolutely no sales pressure – Shane gave us ideas and suggestions – but all the final decisions were ours alone and he supported them. He was flexible and responsive to our needs. It was one of those situations where we both felt extremely comfortable with his approach, his understanding, knowledge and honesty. It was like a weight had been lifted from our shoulders!
The memorial service was set for the following Thursday. The days between were filled with numerous decisions. Shane answered every one of our emails promptly – whether it was early morning, late evening or even on Sunday. This certainly impressed us. His attention to detail was impeccable – from working with the funeral director, minister, arranging for flowers, church, cremation, food, picture, printing memorial cards, announcements and indeed, everything that we requested. We could not wish for more.
We cannot express our gratitude enough. Shane and Bailey made the whole funeral process smooth and flawless... in short, it was perfect.
It is without hesitation, we highly recommend Integrity Death Care.
June and Brian Sprott
The Prince Family
I have recently used the services of Integrity Death Care (Integrity Cremation and Funeral Planning) to arrange a Memorial Service followed by a come and go Celebration of Life reception for my late husband.
The moment I met Shane Neufeld, the principal of Integrity Death Care, I knew that he was the person I wanted to deal with because of his professionalism, his compassion, his genuine caring and his ability to listen and truly understand what we wished for.
My husband and I had previously discussed some of our wishes and it was extremely important for us not to have a funeral service but a Celebration of Life. Integrity was more than willing to think outside the box and provide us exactly what we wanted. Shane and his team arranged everything: the cremation, the urns, the venue, the Celebrant, the bookmark, the obituary, the video, the guest book, the flowers, the catering, the wine, the setting up and cleaning up, the limousine, the disposal of leftovers and everything turned out perfect. All I had to do was to provide the pictures and the titles to the songs for the video, as well as some personal information in order for the Celebration of Life to be personalized to my husband.
We were supplied a Celebration of Life that perfectly captured my late husband's joie de vivre personality. I would highly recommend their personalized services.
The Albert Family
When my dad passed away, I didn’t call a funeral home first; I called Shane Neufeld. I knew that he would help me, when I didn’t know where to start. He asked me questions about the type of service my family would appreciate, along with what my dad’s wishes had been. He met with me individually, so that I did not deal with the funeral home directly and it relieved a lot of the stress. I felt more at ease discussing the arrangements with him because I knew that he was not trying to pressure me into purchases I wasn’t comfortable with and that he was truly looking out for my best interests.
In the end, Shane made the process easier for me and my family spent less than we would have otherwise.
I would highly recommend that anyone finding themselves in a similar situation contact Integrity first. It really made a difference to me, having someone on my side.
The Gobert Family
My mother died on a Friday morning. My father went to a nearby funeral home on Saturday morning to make arrangements for her cremation. He felt he could handle things on his own and for the most part, he was able to. However, he did confide in me that he thought the price was quite high when all he really wanted was a cremation.
I looked at the documents provided by the funeral director and found that many of the services had been bundled together and packaged. I didn't really understand what I was looking at so I called Integrity and asked them to have a look at the paperwork.
I sat with one of the consultants for about 15 minutes as he looked things over. He made a few notes on copies of the agreements and instructed me to pick up my father and take the notes back to the funeral home.
I picked up my father and visited the funeral home with him. I supplied the notes to the funeral director who excused himself after reading things over. Upon his return, the bill had been reduced by $1,600. The services themselves did not change, only the items which were not needed were taken out.
We were so grateful to have a knowledgeable person looking out for us. It's good to have someone you know you can trust during a very difficult time.
The Gobert Family
Our experience with Integrity Death Care was excellent and I would not hesitate to recommend IDC to anyone looking for a pleasant hassle free experience during one of life's most difficult times. The knowledge and attention to details around our late fathers service met and exceeded any and all of our expectations. Thank you to the staff at IDC for all your help it is greatly appreciated!
Fantastic place, everyone was so accommodating right from the beginning. They made what is such a difficult time so much easier to manage; very honest on costs. We will be recommending to friends and family.
The Simm Family
Integrity thank you again for all of your help! Your company went above & beyond, walking us through the process of our loved one passing with no pressure. We only had a small budget & you managed to work around it & made it seem like we had a large one. Thank you again & your staff!
The Bryan Family
Excellent service, very professional and great prices! Everyone at Integrity did such a wonderful job and made it a little easier to make all the necessary arrangements in such a difficult time.
The Keenan Family
I chose to deal with Integrity because of their website was transparent and up-front.
I am recommending them because they provided amazing and compassionate service during one of the most challenging times we have faced (losing both parents within two weeks).
Every step of the way they were there with recommendations, honest answers about costs, and service of the highest levels.